Writenow Agency

  • About
  • /
  • More
  • /
  • Privacy Policy

Privacy Policy

Your privacy is important to us at WriteNow Agency. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our professional web development services, including custom website development, e-commerce solutions, and web applications. By using WriteNow Agency's web development services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When providing our professional web development services, we may collect various types of information, including but not limited to:

  • Personal Information: Name, email address, contact details, business information, project requirements
  • Project Data: Website content, images, business requirements, design preferences, e-commerce specifications
  • Technical Information: Domain details, hosting preferences, website analytics, performance data
  • Non-Personal Information: Browser information, IP address, device information, website usage statistics

2. How We Use Your Information

We use the collected information specifically for our web development services, including but not limited to:

  • Developing, building, and maintaining your custom websites, e-commerce platforms, and web applications
  • Setting up and configuring hosting, domains, and technical infrastructure for your projects
  • Providing ongoing website maintenance, security updates, and technical support
  • Communicating with you about project progress, technical requirements, and service updates
  • Improving and personalizing our web development services based on client feedback
  • Addressing technical issues and ensuring the security and performance of your websites

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. However, for our web development services, we may share your information with trusted third parties who assist us in:

  • Website hosting and cloud infrastructure providers
  • Domain registration and DNS services
  • Third-party integrations required for your website functionality (payment gateways, analytics, etc.)
  • Technical support and development tools necessary for your project

All third parties are contractually required to keep your information confidential and secure.

4. Security Measures

We implement comprehensive security measures to protect your personal information and project data during our web development services:

  • SSL certificates and encrypted connections for all websites we develop
  • Secure hosting environments with regular security updates and monitoring
  • Regular backups of your website data and project files
  • Access controls and authentication protocols for project management systems
  • Secure development practices and code review processes

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

As our web development client, you have the following rights regarding your information:

  • Right to access your personal information and project data
  • Right to request correction of inaccurate information
  • Right to request deletion of your data (subject to project completion and legal requirements)
  • Right to opt-out of promotional communications
  • Right to data portability for your website content and project files

You can exercise these rights by contacting us directly through the contact information provided below.

6. Changes to Privacy Policy

WriteNow Agency reserves the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our web development services after such changes constitutes acceptance of the modified Privacy Policy.

7. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your data during our web development services, please contact us:

  • Phone: +27 11 083 9898 (South Africa) / +1 310 598 3399 (USA)
  • Email: info@writenowagency.com
  • Address: 10 Benmore Rd, Benmore Gardens, Sandton, 2196, South Africa

Thank you for trusting WriteNow Agency with your web development projects and personal information.

Last updated: January 2025